Freihofers
Freihofers Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Freihofers has 2.9 star rating based on 7 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Plenty of other brand choices which offer more satisfaction and easy to open and seal.", "Bake your own chocolate chip cookies", "Be careful how you browse a display as you my encounter a vendor bully!", "don't bother buying these".
Most users want Freihofers to offer a solution to their issues.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Freihofers has 2.9 star rating based on 7 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Plenty of other brand choices which offer more satisfaction and easy to open and seal.", "Bake your own chocolate chip cookies", "Be careful how you browse a display as you my encounter a vendor bully!", "don't bother buying these".
Most users want Freihofers to offer a solution to their issues.
Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hudson Falls, New YorkChocolate cookies too soft compared to long ago, (not to mention smaller). Not what they used to bewhe they were the best!
The box is very difficult to open and virtually unsealable. Need to pry it open on 3 sides and tearing it up in the the process.
After such, impossible to properly close/seal the box. Frustrating and disappointing
User's recommendation: Plenty of other brand choices which offer more satisfaction and easy to open and seal.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInconsistent slice size
I have not received a response from Freihofer's. The inconsistent slice thickness seems to have gotten worse lately.
Preferred solution: The thickness of slices consistent.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot satisfied with products
The Italian and sourdough is not very good . The texture is awful and so is the taste. The slices are now smaller.
- Bread is totally different then it use to be
Slices of Italian sourdough have gotten thicker. A way to sell more bread
Tooooo thick. Overwhelms the contents of the sandwich.
Are you trying to make America even fatter? And less healthy?
Or is it simply the bean counters. Larger portions mean more sales.
Preferred solution: Thinner slices.
Asking for donation for event at Delmar Reformed Church, Delmar,New York.
Hope I will get reply. Thank you for your time. Any donation will help Delmar Reformed in its outreach to people of our community.
Preferred solution: Donation for our community event on Aug 16,2023
What is happening with the Italian bread?
I been buying your Italian bread for a really long time and it was ALWAYS amazing, now the past month or more, it seems like it's not being baked enough, too doughy. Please resolve this issue or I will be forced to buy from somone else, I will find a new favorite bread. Thank you!
Awful chocolate chip cookies
I bought a box of Freihofer's chocolate chip cookies for the first time in 20 years. I noticed the packaging was different, but trusted that the cookie would be the same as it always was.
They are nothing like they were! The shape, thickness, flavor, and texture are all wrong. What happened?
I ate one and threw the box out. I wish I had known the last one I ate would have been the last one forever.
User's recommendation: Bake your own chocolate chip cookies
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Herkimer, New YorkProduct suck
The hot dog bun were not cut right and could not use.This is not the frist time it has happened. We real like these buns but can't keep spending good money on your product so we are sorry but will not buy these again .
Ballpark has the same kind so we will be buying them now . Thank for nothing
Preferred solution: A live time of product
Complaint
Groceries are expensive enough without issues with a product. So I bought a package of hot dogs rolls only to find upon serving the hot dogs to family that the rolls were not cut right so I went through the whole package to only have 1 roll cut evenly.
The rest of the rolls were thick in one side and paper thin on the other. Just terrible.
I prefer those rolls over the cheap ones but in this case I was better off buying the cheap ones. At least Ive never seen an uneven cut in store brand rolls.
Preferred solution: Let the company propose a solution
Change in recipe?
I have been a loyal customer of your Premium Italian Bread. Of late, I have noticed the quality of the Italian bread has changed: The bread is sliced thinner and, more importantly, there seems to be more air bubbles in the slices, often times, straight through the slice.
Have you changed your recipe?
I am not enjoying this bread as it is being sold now. Please consider restoring your former baking practice for this product.
Preferred solution: Let the company propose a solution
Supermarket rude vender
Wife and i shoppiig at shop rite on sunday evening december 12 2021 located at central avenue Albany ny . As we were deciding what products of yours we were debating to purchase this bully associated with yuor business approched us in a very rude manner and stated the following "your killing me i just arranged this shelf now your making a mess.
He then proceeded to remove two of your products we were debating and placed such a bottom shelf. This was difficut for us to bend as we are long retired and elderly. What a bully! We left complaint with supermarket manager by name of Mike.
Please advise your handling of this matter as we are quite upset. Can be reached at 518 322 **** thank you Paul and Kim,
User's recommendation: Be careful how you browse a display as you my encounter a vendor bully!
Bought 2 loaves of their Italian Bread
They changed the flavor and texture, during the Covid shutdown.
What is Bimbo, the bread's maker, they ruined it.
No full texture and lack of taste, still charge a Premium, though!
I tossed the two loaves I bought and; contacted them by email, however they did say they changed the taste a little! And would tell whomever that I was not pleased, the store brand no name is better and several dollars cheaper.
Preferred solution: Let the company propose a solution
Freihofers did call?
But either I wrote down the phone number incorrectly or they left the wrong number? At this point in time not sure what to do.
Complaint
we bought freihofers chocolate chip cookies. These have been a real treat for years and years.
The recipe must have changed drastically because the cookies we bought were a floury chocolate chip mess. the cookies couldn't even hold together.
I guess the times (cheap out) have changes. A local company bites the dust from making their product for less.
Preferred solution: make these cookies the original way
User's recommendation: don't bother buying these
Bread not up to par
The last few times I have bought your bread. Has been very old.
Preferred solution: Let the company propose a solution
He cheated me; rang up the sale for $1 more than it really was
Now admittedly, he only overcharged me by a dollar. On that particular Saturday, I was wearing older clothes which were soiled from working on my deeded property, so he probably guesstimated that I was too poor and/or too poorly educated to complain about his dishonesty.
Imagine, however, how much extra, tax-free money he can pocket if he "deceptively and cleverly " overcharges every customer. Watch your back with this dirty, little man.....and by all means, watch your wallet.
Preferred solution: Do you really need a dishonest cashier who's regulalrly cheating the elderly and the poor? Fire Him !
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We apologize for the slicing issue. Please contact us at 800-984-**** to discuss the matter and gather the needed information.